HALPERIN - WEBSITE POLICIES

1. Return Policy

Last Updated: May 21, 2025

At Halperin, we take pride in crafting high-quality jewelry. If you are not completely satisfied with your purchase, we are here to help.

Returns & Exchanges
  • We accept returns or exchanges within 14 days of receiving your order.
  • Items must be unused, unworn, and in their original packaging with all tags intact.
  • Custom-made, personalized, or engraved jewelry cannot be returned or exchanged unless there is a defect.
  • To initiate a return, please contact us at Ori@halp3rin.com with your order number and reason for return.

Refunds
  • Once we receive your return, we will inspect the item and notify you of approval or rejection.
  • Approved returns will be refunded to the original payment method within 7 business days.
  • Shipping costs are non-refundable unless the return is due to an error on our part.

Damaged or Defective Items

If you receive a defective or damaged item, contact us within 3 days of delivery with photos of the issue. We will arrange for a replacement or refund.


Non-Returnable Items
  • Custom, engraved, or made-to-order jewelry
  • Items marked as "Final Sale"
  • Gift cards

Shipping Costs

Customers are responsible for return shipping costs unless the return is due to a defect or mistake on our part. We recommend using a trackable shipping service.

📩 For returns, contact: Ori@halp3rin.com
2. Disclaimer

Last Updated: May 21, 2025


General Information

The information provided on this website, including product descriptions, pricing, and availability, is subject to change without notice. While we strive for accuracy, we cannot guarantee that all information is error-free.


Jewelry Care & Warranty

Our jewelry is made with high-quality materials, but proper care is essential to maintain its beauty. Normal wear and tear, mishandling, or improper storage are not covered under any warranty.


Custom Orders & Variations

Custom jewelry pieces are handcrafted, and slight variations in color, texture, and size may occur. These variations are natural and not considered defects.


Liability Limitation

Halperin is not responsible for any allergic reactions, damages, or losses resulting from the use or misuse of our products. By purchasing, you agree that Halperin is not liable for incidental or consequential damages.


Intellectual Property

All images, designs, and content on this website are the exclusive property of Halperin and may not be used or reproduced without permission.

📩 For inquiries, contact: Ori@halp3rin.com
3. Privacy Policy

Last Updated: May 21, 2025

At Halperin, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your data when you visit our website and make purchases.


1. Information We Collect

We collect the following types of information:

  • Personal Information: Name, email address, phone number, billing/shipping address, and payment details when you place an order.
  • Browsing Information: IP address, browser type, and pages visited (collected via cookies).
  • Communication Information: When you contact us via email, forms, or social media.

2. How We Use Your Information

We use your data to:

  • Process and fulfill your orders
  • Provide customer support
  • Send updates, promotions, or newsletters (only if you opt-in)
  • Improve our website and user experience
  • Prevent fraud and ensure security

3. How We Protect Your Information

We implement strict security measures to protect your data. However, no online system is 100% secure, so we encourage you to protect your login credentials.


4. Sharing Your Information

We do not sell or rent your data. However, we may share your information with:

  • Payment processors (e.g., PayPal, Stripe) to process transactions
  • Shipping providers to fulfill your orders
  • Legal authorities if required by law

5. Cookies & Tracking

We use cookies to enhance your browsing experience. You can adjust your browser settings to disable cookies if you prefer.

📩 For privacy concerns, contact: Ori@halp3rin.com
4. Terms & Conditions

Last Updated: May 21, 2025

By using Halperin's website, you agree to the following terms:


1. General Terms
  • By purchasing from our website, you confirm that you are at least 18 years old or have parental consent.
  • All products remain our property until full payment is received.

2. Pricing & Payment
  • Prices are listed in [Currency] and may change without notice.
  • We accept [Payment Methods]. All transactions are secure and encrypted.

3. Order Processing & Cancellation
  • We reserve the right to cancel or refuse orders due to fraud suspicion or pricing errors.
  • Orders cannot be changed or canceled once processed.

📩 For terms-related inquiries, contact: Ori@halp3rin.com
5. Shipping Policy

Last Updated: May 21, 2025


Free International Shipping with FedEx
  • Processing Time: Orders ship within 10-14 business days (custom items may take longer).
  • Shipping Carrier: FedEx Express (Free Worldwide Shipping).
  • Delivery Times:
    - Domestic (Israel): 1-3 business days
    - International: 3-7 business days (varies by destination).
  • Tracking: Provided via email once shipped.
  • Customs & Duties: Customer is responsible for any import fees/VAT in their country.
  • Lost or Delayed Packages: Once handed to FedEx, Halperin is not responsible for delays/losses.

📩 For shipping inquiries, contact: Ori@halp3rin.com